POSITION SUMMARY

Coordinates and manages the overall operation of the Dining Services Department while meeting or exceeding the Dining Services hospitality and service standards.  Meets budgetary guidelines, forecasts necessary department needs, and trains, supervises and manages all members of the Dining Services team.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position.  This list is not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

·         Supervise all department associates, including: hiring, orienting, training, conducting performance evaluations, and providing counseling and discipline; coordinating and approving time off; and directing and managing the workflow of the department, all within community standards and guidelines.

·         Ensure menu compliance with Resident dietary restrictions.

·         Practice and observe all safety and loss prevention programs..

·         Prepare reports for department usage, inventory, and expenses in a timely basis.

·         Establish and maintain an accurate system for the tracking of meals served.

·         Protect the privacy of the resident when communicating oral and written information.

·         Work as liaison with Consulting Dietician in meeting all State and Federal guidelines.

·         Ensure good working relationship between Dining Services and other departments.

·         Participate in the Manager on Duty program.

·         Lead team by example through adherence to community standards and guidelines.

·         Plan, facilitate, and participate in in-service training programs.

·         Ensure adequate inventory and ordering to meet menu plans.  Maintains food supply according emergency food supply guidelines.

·         Ensure maintenance and upkeep of all dining areas and kitchen. 

·         Supports the Mission and Values of the community.

·         Perform all other reasonable tasks assigned by your supervisor.  

SUPERVISORY RESPONSIBILITIES

·         Responsible for the hiring, orientation, training, evaluations, and disciplinary process of all Dining Services associates.

·         Maintain a motivating environment, which encourages associate involvement, creativity, and problem solving. 

QUALIFICATIONS 

Educational Requirements and Experience: 

·         Minimum of two years experience as a Dining Services Manager in a healthcare setting.

·         Must have successfully completed a food safety training program.

·         Must have or be willing to obtain a CDM certification

Knowledge, Skills and Abilities: 

·         Language Ability:

• • Ability to communicate effectively in writing and speaking in the primary language of the residents.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
  • Ability to write routine reports and correspondence. 
  • Ability to speak effectively before groups of customers or associates of organization.

·         Mathematical Skills:

• • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percentages and to draw and interpret graphs.

·         Cognitive Demands:

• • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
  • Ability to deal with problems involving several concrete variables in standardized situations.

·         Computer Skills:

• • Ability to use Microsoft Office for Windows, including Word, Excel, and Outlook. 
  • Ability to use software to design calendars and signs.
  • Ability to use software for menu planning, recipe generation, and meal tracking.
  • Ability to use the Internet.
  • Ability to use point click care (PCC) system

·         Competencies:

• • Ability to operate a car/truck and maintain a valid driver’s license.
  • Ability to operate general office equipment.
  • Ability to operate all kitchen equipment.

·         Able to provide dining services to elderly that meet or exceed hospitality and service standards

·         Able to effectively supervise associates with a positive end result.

·         Ability to effectively communicate with Residents, family members, guests, vendors, other department heads, and regulatory agencies.

·         Ability to control departmental expenses according to budgetary guidelines.

ENVIRONMENTAL ADAPTABILITY

·         Works primarily indoors in a climate controlled setting

·         Possible exposure to unpleasant odors

·         Frequent exposure to heat, open flames, refrigerator/freezer, and water.

·         Possible exposure to chemicals as identified in the MSDS Manual

·         Continuous exposure to residents who are ill, confused, irritable and irrational

·         Subject to hostile and emotionally upset family members, associates, and visitors

·         Possible exposure to infections, diseases, and bloodborne pathogens

You may apply in person at our location, 614 S Main Smith Center, KS and ask for Tammy Pettijohn, LNHA or call 785-282-6722 or email tammy@sunporchsmith.org. SunPorch of Smith County is an Equal Opportunity Employer.

The employer is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.