JOB FUNCTION:

Every effort has been made to make your job description as complete as possible.  However, it in no way states or implies that these are the only duties you will be required to perform.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

EXPERIENCE:

1. Must have, as a minimum, three (3) years experience in a supervisory capacity, preferably in a health related facility’s housekeeping department.
2. Must be trained in the operation of housekeeping equipment, practices, and procedures.

KNOWLEDGE AND CRITICAL SKILLS/EXPERTISE:

1. Must possess, as a minimum, a high school diploma.
2. Must be able to read and write the English language in a legible and understandable manner.
3. Must possess the ability to make independent decisions when circumstances warrant such action.
4. Must possess the ability to deal tactfully with personnel, patients, residents, family members, visitors, government agencies, and the general public.
5. Must be knowledgeable of housekeeping practices and procedures, as well as the laws, regulations and guidelines governing housekeeping functions in the facility.
6. Must possess leadership ability and the willingness to work harmoniously with and supervise professional and non-professional personnel.
7. Must have the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies and procedures of the department and facility.
8. Must maintain the care and use of supplies, equipment, etc., and perform regular inspections of work areas, for sanitation, order, safety, and proper performance of assigned duties.
9. Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle patients/residents based on whatever maturity level they are currently functioning.
10. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices.

PHYSICAL REQUIREMENTS:

1. Must be able to move intermittently throughout the work day.
2. Must be able to cope with the mental and emotional stress of the position.
3. Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
4. Must function independently, have flexibility, personal integrity, and the ability to work effectively with patients, residents, personnel, and support agencies.
5. Must be in good general health and demonstrate emotional stability.
6. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.
7. May be required to lift, push, pull, and move equipment, supplies, etc., throughout the work day.
8. Must be able to exert 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly.

WORKING CONDITIONS:

1. Work in well-lighted/ventilated patient/resident rooms as well as throughout the facility.
2. Sits, stands, bends, lifts and moves intermittently during working hours.
3. Is subject to frequent interruptions.
4. Is involved with patients, residents, personnel, visitors, government agencies, etc., under all conditions and circumstances.
5. Is subject to hostile and emotionally upset patients, residents, family members, etc.
6. Communicates with housekeeping personnel and other department supervisors.
7. Is willing to work beyond normal working hours, and in other positions temporarily, when necessary.
8. Attends and participates in continuing educational programs designed to keep you abreast                     of changes in your profession.
9. Is subject to reactions from soap, bleach, cleaning and disinfecting solutions, falls, burns from equipment, odors, etc., throughout the work day.
10. May be exposed to infectious waste, diseases, conditions, etc.
11. Maintains a liaison with other department supervisors to adequately plan for housekeeping services and activities.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

      Administrative Functions

1. Supervise the day-to-day housekeeping functions of assigned personnel.
2. Assign personnel to specific tasks in accordance with daily work assignments.
3. Coordinate daily housekeeping services with nursing service when performing routine cleaning assignments in patient/resident living and/or recreational areas.
4. Assure that personnel are performing assigned tasks in accordance with established policies and procedures.
5. Assure that assigned work areas are maintained in a clean, safe, comfortable, and attractive manner.
6. Responsible for developing procedures for performing daily housekeeping tasks.
7. Interpret department policies and procedures to new housekeeping personnel.
8. Assist in the orientation and training of housekeeping personnel.
9. Review complains/grievances of department personnel and make recommendations and reports to the HR Manager.
10. Perform administrative requirements such as completing necessary forms, reports, etc.,                    as necessary/required.
11. Schedule department work hours, personnel, work assignments, cleaning schedules, etc.,                       to expedite work.
12. Serve on various committees and attend meetings as necessary/directed.

Personnel Functions

1. Assist in the recruitment and selection of housekeeping personnel.
2. Determine departmental staffing requirements necessary to meet the department’s needs    and assign a sufficient number of personnel for each work shift.
3. Maintain a positive working relationship with other department supervisors and personnel.
4. Performs employee evaluations in timely manner.
5. Monitors and controls overtime of subordinates and self.

Housekeeping Functions

1. Empty and sanitize ash trays weekly.
2. Clean/polish furnishings, fixtures, ledges, room heating/cooling units, etc., in patient/resident rooms, recreational areas, offices, etc.
3. Clean, wash, sanitize, and/or polish bathroom fixtures.  Assure that water marks are removed from fixtures.
4. Clean windows/mirrors in patient/ resident rooms, recreational areas, bathrooms, and entrance/exit ways.
5. Clean floors, to include sweeping, dusting, damp/wet mopping, running the floor scrubber, disinfecting, etc.
6. Clean carpets, to include vacuuming, shampooing, spot treating, deodorizing, and disinfecting.
7. Clean walls, ceilings, and vents by washing, wiping, dusting, spot cleaning, disinfecting, deodorizing, etc.
8. Remove dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions.
9. Clean hallways and stairways.
10. Discard waste/trash into proper containers and reline trash receptacle with plastic liner.
11. Report burned out light bulbs, exit lights, overhead lights, fluorescent lights, room call lights, etc., on repair requisition to the maintenance department as soon as possible.
12. Clean vacant rooms as necessary.
13. Perform cleaning procedures when a patient/resident is discharged, and or transferred to another room/area.
14. Clean work/supply carts, equipment, etc., as necessary.
15. Take down soiled curtains and replace with clean ones (with the exception of the ER curtains).

Staff Development

1. Develop, implement, and maintain an effective orientation program that orients the new employee to the facility, its policies and procedures, and to the job position.
2. Participate in in-services and mandatory meetings as directed/required.
3. Maintain a positive working relationship with other department managers and employees.

Safety & Sanitation

1. Assure that all housekeeping personnel follow established safety precautions when performing tasks and when using equipment and supplies.
2. Assure that work/assignment areas are kept free of hazardous objects, such as protruding mop/broom handles, unnecessary equipment, supplies, etc.
3. Assure that refuse is disposed daily in accordance with established sanitation procedures.
4. Assure that cleaning/disinfecting solutions are kept out of the reach of patients/residents.
5. Report all accidents/incidents as established by Department policies.

Equipment and Supply Functions

1. Assure that equipment is cleaned and properly stored at the end of the shift.
2. Assure that an adequate supply of housekeeping supplies is maintained in utility/janitorial closets to perform daily tasks.
3. Assure that work/assignment areas are clean and that equipment, tools, supplies, etc., are properly stored at all times, as well as before leaving such areas for breaks, meal times, and  at the end of the work day.
4. Recommend supply needs to the HR Manager.

Resident Rights Functions

1. Maintain the confidentiality of all patient/resident care information.
2. Assure that patient’s/residents’ personal and property rights are followed at all times by all personnel.

HOSPITAL POLICIES AND PROCEDURES:

1. Attend facility and department meetings.
2. Participate in fire and disaster drills.
3. Follow the department dress code.
4. Wear name badge so visible at all times while working.
5. Be to work on time and when scheduled.
6. Dependability.
7. Follow the time clock procedures (clock in and out properly).
8. Follow facility safety policies.
9. Follow infection control policies.
10. Follow facility confidentiality policy.
11. Follow facility HIPAA and Corporate Compliance policy.
12. Through approved workshops and in-services, improve skills and job knowledge.
13. Follow personnel policies as stated in the Employee Handbook.

INTERPERSONAL RELATIONSHIPS:

1. Be aware of and cooperate with the mission of Gove County Medical Center.
2. Maintain good interpersonal relationships with personnel of other departments, public, physicians, patients/residents, and promote positive guest relations.
3. Demonstrate the ability and willingness to provide support to Department Managers, Supervisors, and coworkers in a team oriented manner.
4. Demonstrate a respectful and caring attitude through verbal and non-verbal behavior.
5. Demonstrate flexibility and willingness to contribute an effort to cross department boundaries to ensure quality and efficient service.

MISSION STATEMENT

Gove County Medical Center is committed to providing exceptional healthcare services delivered in a spirit of compassionate care.

VISION STATEMENT

Gove County Medical Center will be a prominent healthcare provider in northwest Kansas, offering services which encompass the complete life cycle of our patients, residents, and their loved ones.

THE 4 AGREEMENTS

1. Be impeccable with your words.
2. Don’t take anything personally.
3. Don’t make assumptions.
4. Always do your best.

CORE VALUES

1. Demonstrate RESPECT for patients, residents, fellow employees, and teamwork.
2. Exhibit COMPASSION to patients, residents, other departments, the public, physicians, and fellow employees to promote teamwork and positive community relations.
3. Promote QUALITY HEALTHCARE for all who utilize Gove County Medical Center’s services.
4. Support COMMUNITY pride and education through verbal and non-verbal behavior.
5. Exhibit ACCOUNTABILITY for situations and financial issues resulting from one’s own actions.

TO APPLY GO HERE:  http://www.govecountymedicalcenter.org/jobs/show_job.php?id=116677&category=Housekeeping&sub=